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GitLab Concierge
A premium program for elite GitLab teams.
GitLab Concierge is our top-tier program supported directly by Arrcade. Get 24/7 dedicated support, a personalized lab environment, and first access to every new Arrcade capability.
Outcomes
- No added cost — bundled with your GitLab license
- Faster answers from a team that knows you
- A single partner for GitLab and Arrcade
- Teams with Concierge cut onboarding & migration times in half.
How we help
How it works
A value-added program for teams who buy GitLab through Arrcade.
GitLab Concierge is included when you purchase your GitLab licenses through Arrcade — there is no additional cost for the program itself. You get the same GitLab license you would buy anyway, plus front-line support and our products layered on top.
| What's included | Premium Front-line support and our full product suite, bundled with your GitLab Premium license.Included with a GitLab Premium license | PrestigeTop tier Everything in Premium, plus hands-on migration, implementation, and a dedicated engineer.Everything in Premium, plus white-glove delivery |
|---|---|---|
| GitLab license included at no additional cost | GitLab Premium | GitLab Premium |
| Front-line support — engage us before GitLab Support | Included | Included |
| Dedicated Slack channel | Included | Included |
| Support for all Arrcade products (excludes Arrcade platform) | Included | Included |
| Migration support | Not included | Included |
| Implementation support | Not included | Included |
| Dedicated, onboarded forward-deployed engineer | Not included | Included |
Initialize
Ready to start with GitLab Concierge?
Tell us about your goals and we'll map an engagement to your timeline.